Oak_Kay Tree Services L.L.C. — Payment Policy
Clear, simple terms for stump grinding, pruning, and removals.
Accepted payment methods
- Cash — Accepted; (preferred).
- Checks — Accepted; Make checks payable to: OAK KAY TREE SERVICES LLC. Final invoice will sent once check has cleared the bank.
- Credit/Debit cards — Accepted; Convenient on-site option; processing fees apply and will be added to the invoice.
- Zelle / ACH (preferred) — Accepted; preferred for small jobs and deposits: fast, reliable, additional details required at time of payment.
Deposits & timing
- Removals: 25%–50% deposit required to schedule.
- Large pruning: 25% deposit recommended.
- Stump grinding: payment due at completion (Cash or Zelle preferred).
Fees & discounts
- Card payments incur processing fees (or discount for non-card payments).
- Returned check or chargeback fees passed to customer plus $25 admin fee.
On-site rules & safety
- Final payment due on completion; photo and signed work order used for record keeping via invoices.
Cancellations & refunds
- Deposit refundable if canceled ≥48 hours before scheduled service unless work already committed.
- Refunds handled per signed scope of work.
Customer signature: ________________________________ Date: __________